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How Can We Help?
Questions about solar generators, robotic mowers, workbenches, or pergolas? Owned and operated by Patio and Garage Goods, we are happy to help.
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Frequently Asked Questions
How long will it take to receive my order?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means most orders arrive within 6 to 11 business days from the order date. Every shipment includes tracking so you can follow your package from our warehouse to your door.
Do you offer free shipping on large items like pergolas and workbenches?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI), regardless of size or weight. Orders ship via USPS, UPS, or FedEx based on destination and package dimensions. Please refer to our Shipping Policy page for full details.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not right, please reach out to us within the return window listed on our Returns page. We will walk you through the process and make it as straightforward as possible.
Can I exchange a product for a different model or size?
Exchanges are handled on a case-by-case basis depending on the product. Contact our support team with your order number and the item you would like instead, and we will let you know your options. The sooner you reach out, the more we can do to help.
How do I choose the right robotic mower for my yard?
The right robotic mower depends on your yard size, slope, and layout. Each product listing includes recommended yard coverage and terrain compatibility to help you compare. If you are still unsure, send us a message with your yard details and we will point you in the right direction.
What wattage solar generator do I need for my setup?
It depends on what you plan to power. Each solar generator listing details its wattage output, battery capacity, and the types of devices it can run. For tailored advice, drop us a line with the appliances or tools you need to power and we can recommend the best match.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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What We Stand For
Fast Response
Our support team responds to every inquiry within one business day, so you are never left waiting.
Secure Checkout
Your payment and personal information are protected with industry-standard encryption at every step.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
Hands-On Support
From choosing the right product to post-purchase questions, our team walks you through it personally.
